iCIMS

Last Updated: 07/03/2025
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iCIMS is a U.S.-based technology company that provides cloud-based talent acquisition software. Headquartered in Holmdel, New Jersey, the company focuses on developing tools to support various stages of the recruitment process, including applicant tracking, candidate relationship management, and onboarding.

Founded in 2000, iCIMS primarily serves employers looking to manage and improve how they attract, engage, and hire talent. Its platform is used by companies across different industries and integrates with other HR and business systems.

The company has expanded its offerings to include solutions incorporating automation and artificial intelligence, aimed at optimizing hiring workflows and improving candidate experiences. In addition to its core technology, iCIMS also maintains a partner marketplace that connects its users to third-party applications and services.

Examples of their work include:

1. SiteOne (Landscape Supplier)

  • Implemented the iCIMS Talent Cloud with enhanced career sites, video-centered recruiting, and text engagement.

  • Achieved a 55% increase in completed applications, a 52% candidate response rate, and an average 5-minute reply time

2. DeVry University

  • Integrated iCIMS with its pre-employment screening process.

  • Reduced mail costs by about $100,000 annually and shortened time-to-fill for positions 

3. Crunch Fitness

  • Automated requisition, application, and file management.

  • Saved hundreds of staff hours through workflow automation

4. Kate Spade

  • Centralized and standardized recruiting workflows.

  • Significant time savings from consolidating systems

5. Delaware North (Hospitality Sector)

  • Used iCIMS to hire seasonal and full-time staff across varied roles.

  • The vendor emphasized candidate experience and large-scale hiring efficiency

Resources

iCIMS About iCIMS  https://www.icims.com/company/

Spitball. iCIMS Case Study https://www.spit-ball.com/portfolio/icims-case-study/

3Sixty Insights. (2023, August 23). iCIMS Supports Global Hospitality Company Through Talent Acquisition Transformation. https://3sixtyinsights.com/case-study-icims-supports-global-hospitality-company-through-talent-acquisition-transformation/

Velocity HCM. (n.d.). Case Studies: United Vein & Vascular.  https://www.velocityhcm.com/case-studies/

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