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The Institute for Credentialing Excellence (I.C.E.) is a professional membership association that provides education, networking, and other resources for organizations and individuals who work in and serve the credentialing industry. I.C.E. is a leading developer of standards for both certification and certificate programs; and it is both a provider of and a clearinghouse for information on trends in certification, test development and delivery, assessment-based certificate programs, and other information relevant to the credentialing community.
I.C.E. offers a variety of services: education via webinars, online courses, and workshops; research reports and white papers; published accreditation standards; connections with other credentialing professionals; and handbooks and other resources that provide guidance on how to grow a credentialing program. It offers accreditation and certification pathways, including guidance on how to achieve either accreditation or certification. It also houses information about external resources and organizations that provide services to the credentialing community.
I.CE.’s strategic plan lists the organization’s six goals:
I.C.E maintains a research agenda to shape its discussions. A recent summit of 40 credentialing professionals identified the following topics:
I.C.E. maintains a number of directories, including:
I.C.E. is a membership organization that provides support to a variety of institutions in the ecosystem that offer credentials displaying the knowledge, skills, and competencies of the individuals who receive them. These credentials are then used to enable individuals to enter and move through the labor market.
The Institute for Credentialing Excellence (I.C.E.) began in 1977 as the National Commission for Health Certifying Agencies (NCHCA), which was formed to develop standards of excellence for voluntary certification programs in health care. In 1989, the National Organization for Competency Assurance (NOCA) was formed to serve as a membership association for credentialing bodies, and NCHCA became the National Commission for Certifying Agencies (NCCA), the accrediting body of NOCA. By 2009, NOCA had broadened its scope to become a leader in assisting certification professionals in developing and managing high-quality certification programs. To indicate the organization’s broadened scope, the board redefined the organization and changed its name to I.C.E.
Institute for Credentialing Excellence. (n.d.). https://www.credentialingexcellence.org/.
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