Credential Management System (CMS) is a broad term that refers to the software used for issuing and managing credentials. Governments and other enterprises employ CMS software to issue and manage credentials using an array of devices, including laptop computers, smart cards, smartphones, and USB keys. (Wikipedia)
In the higher education and third-party credentialing arena, the term is commonly used to refer to integrated Credential Management Systems (Credential As You Go, Playbook on Technology-Integrated Credential Management). Integrated CMS use a comprehensive solution for managing a variety of credentials. The system streamlines the entire life cycle of credentialing—from a credential’s proposal and development to its issuance and verification. CMS operations typically include: conducting academic program reviews and documenting approvals; creating catalogs and marketing materials; processing learner applications; managing scheduling and enrollment; handling finances/billing; tracking individual learners’ progress; providing counseling/advising; conducting audits; issuing credentials; managing learner transcripts; facilitating graduation communications; and generating internal and external reports.
To support these operations, many credential providers rely on a variety of IT systems and applications. By leveraging systems effectively and ensuring their seamless integration, entities can streamline credential management processes, enhance data accuracy, and improve overall operational efficiency. The most commonly used systems and applications include:
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