Refers to digital technologies that are designed to strengthen human relationships, collaboration, trust, empathy, social support, and community. Prosocial technologies help people connect with, learn from, and support one another while using technology to enhance human capabilities and relationships. In education and workforce development, prosocial technologies—including AI-powered tools—can help learners and workers identify mentors, advisors, instructors, peers, employers, and professional networks; facilitate meaningful introductions and collaboration; encourage help-seeking behaviors; and strengthen the social connections that contribute to learning, career development, and personal success. The goal is not to substitute for human relationships, but to make them more accessible, effective, and sustainable.
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