According to iCIMS (provider of talent acquisition software), text recruiting software uses SMS, chat, and AI across multiple platforms to engage with candidates at scale. All communications are housed within a compliant platform, eliminating the need for recruiters to send texts to candidates from their personal phones.

This can include "Text to apply," which enables candidates to send a word or code to a phone number to begin the application process. Once they send the code or keyword, they’ll receive an automatic response with further information. The candidate may receive a complete application, a document with more information, or a link to a form or website.