A workforce model in which human workers and technology "intelligent systems"—such as agentic AI, digital assistants, and autonomous software agents—collaborate with employer teams and are integrated within. These AI systems can address traditional task automations functions plus interpret context, learn from data, take the initiative on efforts, and participate actively in decision-making.
Managing a machine-human workforce requires new leadership capabilities at companies, digital fluency, and updated organizational structures that support collaboration within the newly emerging machine/human workforce.
There is no standardized term yet for this workforce model but other terms are in use, such as:
See Topic Brief: Machine-Human Workforce | Learn & Work Ecosystem Library
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